Warranty

Rainwater Harvesting Specialists, LLC (RHS) warrants to (Purchaser) that our Pilot, Pilot Plus, and Pilot Elite residential tanks and accessories, if installed, used, and maintained in accordance with RHS' installation instructions and operations guidelines, and all applicable laws and regulations, and limited to the storage of water in temperatures above 32 degrees Farenheit, will be free from defects in materials and workmanship for a period of three (3) years from original date of delivery.

 

This warranty does not extend to tanks or accessories damaged due to acts of God, war, terrorism, or failure of tanks and accessories caused, in whole or in part, by misuse, improper installation, storage, servicing, maintenance, or operation in excess of their rated capacity or contrary to their recommended use, whether intentional or otherwise, or any other cause or damage of any kind not the fault of RHS.

 

Purchaser's sole and exclusive remedy for breach of warranty is limited at RHS' option to: (a) repair of the defective tank or accessory, (b) delivery of a replacement tank or accessory, or (c) refund of the original purchase price. A claimant must provide RHS with photo evidence of the defect along with an original receipt (proof of purchase). All claims must be made in writing within (7) seven days after tank and/or accessory failure. 

© Rainwater Harvesting Specialists, LLC 2013